...or "One of Our Tilers is Hissing".
So it turns out that the integrity of the plastering was indeed compromised by the way that Fitters4 removed the previously hacked worktop, as we have been advised that the way the wall now 'curves' out prohibits a vertical tiled surface.
Another big Boo Hiss rears its now familiar head.
Thursday, 18 September 2008
Tuesday, 9 September 2008
Remedial Work: Wed 3 Sep 08 - still not right
Fitters4 were just as floored as I was to find that the wall end panel which had been delivered a day early was, in fact, the Wrong Panel.
Fitters4 did all that could possibly be done, or at least all that could be done with at least a modicum of effort (at the Very Least), to rectify the light switch which looked like it had been plastered in by Shrek on acid. They also put sealant round the back of the sink (hurrah! the sink finally looks like a half decent job!) and half-heartedly drilled the floating junction box back ONTO the wall (wait till I post THAT pic). Note how I say ONTO. Not "into". No. It's still very much a separate entity from the wall. It's just attached to it now, rather than adrift from.
They agreed about the invert-V shaped gap next to the freezer.
So they'll have to come back again when the correct end panel arrives, and bring another new piece to tailor between the freezer & back wall.
Meanwhile...
I mentioned to a colleague at work that we were approaching the 4 month anniversary of remedial work. She replied that they'd had exactly the same problems - wrong deliveries, stuff not fitted right, getting fitters back to redo stuff, and in the end they'd given up and decided to Put Up With It. I wonder if Customer Putting Up With It is one of the key remedial strategies on MFI's customer satisfaction charter?
Fitters4 did all that could possibly be done, or at least all that could be done with at least a modicum of effort (at the Very Least), to rectify the light switch which looked like it had been plastered in by Shrek on acid. They also put sealant round the back of the sink (hurrah! the sink finally looks like a half decent job!) and half-heartedly drilled the floating junction box back ONTO the wall (wait till I post THAT pic). Note how I say ONTO. Not "into". No. It's still very much a separate entity from the wall. It's just attached to it now, rather than adrift from.
They agreed about the invert-V shaped gap next to the freezer.
So they'll have to come back again when the correct end panel arrives, and bring another new piece to tailor between the freezer & back wall.
Meanwhile...
I mentioned to a colleague at work that we were approaching the 4 month anniversary of remedial work. She replied that they'd had exactly the same problems - wrong deliveries, stuff not fitted right, getting fitters back to redo stuff, and in the end they'd given up and decided to Put Up With It. I wonder if Customer Putting Up With It is one of the key remedial strategies on MFI's customer satisfaction charter?
Monday, 1 September 2008
When a butterfly flaps its wings...
Himself has just spent all weekend fixing a leak to the overflow in the downstairs washroom. Turns out that since Fitters4 plumbed in the kitchen sink, the cold water system is full of rubbish and grit. That's what caused the overflow to leak.
Friday, 29 August 2008
Remedial Work : Fri 15-Aug-08
Dawn breaks over the silver birch, a lonesome magpie surveys a silent field from a high branch. Not me, I was fast asleep. Thank feck.
Fitters4 came back without any alternative sink clips. As far as we can see they've fitted just two of the ones they gave up on last time - one at each end of the sink. And that shallot.
The sealant round the sink looks GREAT ! ! ... Pity it's only on 3 sides. Yup, they've not done the back. FFS.
Here's the best bit. Fitting the shelf in the sink base unit. Tell this story to your children at night for endless fun and amusement.
And this is the reason that YOU NEED TO WATCH OVER THEM...
Fitter4 holds shelf at an angle in the base unit, weighs up where the randomly placed filter cartridge bracket comes to on said shelf (roughly) and puts a dodgy pencil line on the shelf.
He then hands shelf to his apprentice with the instruction to cut a square into it so it will go onto the brackets.
I enquire, just out of interest, with Fitter4 whether the filter cartridge bracket could have just been moved 2 inches to the left - thus negating the need to saw a square out of the shelf.
Fitter4 does a good impression of sucking on a lemon.
In the background the sound of manic sawing fills the air outside.
Fitter4 smugly remarks that it's too late now anyway.
I helpfully remind Fitter4 that the piece of wood his apprentice has is not the only spare shelving in the house. There is a full size piece, for example, under the stairs out of which he could have not 1 but 2 more bites at the apple.
Fitter4 gives an encore performance of the fruit impression.
In a fit of pique, he takes his cordless drill and unscrews the filter cartridge bracket (one small screw so no biggie), totally fails to measure 2 inches, shoves it back in again at a 30 degree angle using a combination of unprofessionalism and random guesswork and then finds the shelf still won't go in because the new location is still too close.
He then repeats above step another inch to the left.
Shelf then fits in perfectly with no need to hack it to pieces.
I guess that now makes me a qualified fitter.
What say you.
The sink base units are still misaligned. The end wall panel still needs replacing. There's an inverted 'V' gap on the endfill next to the freezer now that those appliances have been moved around. Rods in the drawers are adrift. The electrics are still not done.
Etc Etc. It just goes on and on. Plus we now have an additional 2 wrong holes in the back of our sink unit.
Fitters4 came back without any alternative sink clips. As far as we can see they've fitted just two of the ones they gave up on last time - one at each end of the sink. And that shallot.
The sealant round the sink looks GREAT ! ! ... Pity it's only on 3 sides. Yup, they've not done the back. FFS.
Here's the best bit. Fitting the shelf in the sink base unit. Tell this story to your children at night for endless fun and amusement.
And this is the reason that YOU NEED TO WATCH OVER THEM...
Fitter4 holds shelf at an angle in the base unit, weighs up where the randomly placed filter cartridge bracket comes to on said shelf (roughly) and puts a dodgy pencil line on the shelf.
He then hands shelf to his apprentice with the instruction to cut a square into it so it will go onto the brackets.
I enquire, just out of interest, with Fitter4 whether the filter cartridge bracket could have just been moved 2 inches to the left - thus negating the need to saw a square out of the shelf.
Fitter4 does a good impression of sucking on a lemon.
In the background the sound of manic sawing fills the air outside.
Fitter4 smugly remarks that it's too late now anyway.
I helpfully remind Fitter4 that the piece of wood his apprentice has is not the only spare shelving in the house. There is a full size piece, for example, under the stairs out of which he could have not 1 but 2 more bites at the apple.
Fitter4 gives an encore performance of the fruit impression.
In a fit of pique, he takes his cordless drill and unscrews the filter cartridge bracket (one small screw so no biggie), totally fails to measure 2 inches, shoves it back in again at a 30 degree angle using a combination of unprofessionalism and random guesswork and then finds the shelf still won't go in because the new location is still too close.
He then repeats above step another inch to the left.
Shelf then fits in perfectly with no need to hack it to pieces.
I guess that now makes me a qualified fitter.
What say you.
The sink base units are still misaligned. The end wall panel still needs replacing. There's an inverted 'V' gap on the endfill next to the freezer now that those appliances have been moved around. Rods in the drawers are adrift. The electrics are still not done.
Etc Etc. It just goes on and on. Plus we now have an additional 2 wrong holes in the back of our sink unit.
After the fitters leave, I open the sink base cupboard to find a steady leak is slowly creating a little froggy paddling pool.
By the way, kind regards to all my new readers.
:-P ;-)
Love and hugs, guys.
Wednesday, 13 August 2008
TeleCommunications
On Monday this week, the IM rang about our list of concerns following Friday's work which I duly went through. We traded gritted teeth comments about the sink fitting; she said that moving the sink an inch to the right wasn't on the original list. Of course it wasn't - (a) it was a Solution that Fitters 2 & 3 came up with, and (b) it's common sense that you work out how much room you need for the plumbing tackle you're going to use and then ensure that you put the sink in at the appropriate place for it!!! Jees. And I'm only in the next room for feck's sake, is it really that much effort for them to ask.
Anyway, 2 things were missing at the end of last Friday's session
- the Franke connector kit, and
- the Duropal sealant tube.
The IM said that Fitters4 had probably taken the connector kit to match up with an appropriate fitting to replace what they'd used.
As for the sealant...
...I told her that if the reason for it missing was that they'd used it all up then I'd have to know asap because it would mean ordering another tube for them to do the sink edging. She said she'd ask them.
...I now have a voice message from her today to "confirm that the sealant is not required". What? Eh? Of course they need it! To do the sink! - and does that mean they did use it all or not? !
FFS.
She didn't mention the Franke kit on the voice message, so I'm taking that to mean that her original answer stands on that one.
Footnote
That makes a running total of 4 things going for a walk now: the kit, the tube, the bag of bits, and the Gorgeous Blue Mug.
Anyway, 2 things were missing at the end of last Friday's session
- the Franke connector kit, and
- the Duropal sealant tube.
The IM said that Fitters4 had probably taken the connector kit to match up with an appropriate fitting to replace what they'd used.
As for the sealant...
...I told her that if the reason for it missing was that they'd used it all up then I'd have to know asap because it would mean ordering another tube for them to do the sink edging. She said she'd ask them.
...I now have a voice message from her today to "confirm that the sealant is not required". What? Eh? Of course they need it! To do the sink! - and does that mean they did use it all or not? !
FFS.
She didn't mention the Franke kit on the voice message, so I'm taking that to mean that her original answer stands on that one.
Footnote
That makes a running total of 4 things going for a walk now: the kit, the tube, the bag of bits, and the Gorgeous Blue Mug.
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