Monday, 1 September 2008
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... there are a LOT of results against a Google search on "MFI kitchen complaint". None of them seem to come with an epilogue. What I have endeavoured to do here is provide coverage not only of what went wrong, ie. the complaint, but also MFI's response along the route to what we hope will be the resolution - and how it is effected.
Log
Order placed: Jan08.
Appliance warranties registered by MFI: Mar08.
Installed: May08.
Remedial Work started: Jun08.
Remedial Work stopped by MFI: Oct08.
Handover to Trading Stds: Nov08.
Appliance warranties registered by MFI: Mar08.
Installed: May08.
Remedial Work started: Jun08.
Remedial Work stopped by MFI: Oct08.
Handover to Trading Stds: Nov08.
About Me
- The Customer
- I hate the dust-trap, space-wasting wall units that most kitchen sales outlets seem to spew out, so I shopped around to find a fitted kitchen that had wall units which would meet the ceiling instead of stopping short. The only range I found was Kelmscott Oak at MFI - not my primary choice for a kitchen, and more expensive than I would have liked, but the only one that ticked the ceiling box. Plus delivery & fitting had to happen all at one time, and be warrantied, so we could get on with the rest of the house and manage our busy lives.
MFI workmanship
What's under your sink???
Do you (or any one you know) have unfavourable experience of dealing with MFI?
Blog Archive
Labels
- kitchen (25)
- mfi (25)
- installations manager (11)
- remedial (11)
- Fitters4 (8)
- Fitter1 (4)
- Fitter3 (4)
- delivery (4)
- sink (4)
- snag list (4)
- Blacksheep (3)
- Trading Standards (2)
- butterfly (2)
- health (2)
- home visit (2)
- invoicing (2)
- Fitter2 (1)
- IKEA (1)
- correspondence (1)
- fridge/freezer (1)
- wall (1)
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