Not entirely to our surprise, Fitters4 reneged on their promise (made on 2 separate occasions) to realign the fridge/freezer base units and fit a new wall end panel, so that the 'V' gap would disappear.
We just got a snot-a-gram from the IM referring us to the Furniture Ombudsman, as she did feel that there would ever be a 'satisfactory conclusion'. Well, that's entirely down to them. It's not rocket science to realign the fridge/freezer this time using a spirit level. It is, however, a long way for their "star" (the IM's words, not ours) fitters to come - an hour each way.
So, the matter is now referred to Trading Standards with whom the case was first reported some time back.
This means that we are still unable to tile the walls, since there's no point getting tiling done until we know for sure that those tiles will not be at risk.
Sunday 23 November 2008
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