The Installations Manager rang - she'd had a meeting with Fitter1, most of the contents of that meeting wasn't my business to know (my words from the start, not hers) but she asked for my assurance that he would get paid at the end of this. Boo hiss!.. Of course a payment will be due when what was supposed to have been done right the first time is eventually done properly. I just feel that, ethically, I should be paying the person who does it right.
MFI really need to rethink the way they contract their fitters!
Had an email from the IM yesterday confirming the worktop & sink would be credited to my card, so I ordered the replacement worktop from those Very Nice People at Blacksheep in Macclesfield and sourced the sink.
Fitter3 has not rung.
Still no further comment from the branch.
Or apology from MFI in writing.
See all the photos in gruesome detail
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